Never miss a patient call again. Our U.S.-based healthcare receptionists provide live answering, appointment scheduling, and missed-call recovery for your clinic — 24 hours a day.
Our comprehensive healthcare call center services go beyond phone answering to provide complete patient communication and practice growth solutions.
Every patient call is answered live by trained, HIPAA-compliant operators who understand your specialty and deliver a caring, professional experience.
All communications meet strict healthcare privacy standards to protect your patients and your practice.
We integrate with your scheduling system to book, confirm, and follow up on patient appointments automatically — saving your team valuable time.
Our system identifies and calls back missed inquiries, so you never lose a potential new patient or referral.
Boost your local visibility and attract new patients through consistent GMB engagement and optimization.
Stay connected with patients via automated reminders, confirmations, and post-visit follow-ups.
Monitor call metrics, patient trends, and response times from a single, intuitive dashboard.
Fast Setup. Real Results.
Get started with our professional healthcare call center service in just three simple steps. We make the process quick and easy so you can focus on patient care.
We take time to understand your practice and patient communication needs.
Choose a service level that fits your call volume, hours, and specialty.
Your new virtual reception team begins answering and managing patient calls day and night.
Schedule your free consultation today and discover how our healthcare call center can transform your patient communication.
We specialize exclusively in healthcare, including:
Comprehensive call center services for dental practices, including appointment scheduling, patient follow-ups, and emergency call handling.
Specialized support for nurse practitioner clinics with HIPAA-compliant patient communication and appointment management.
Professional and empathetic support for plastic surgery practices, handling consultations, bookings, and sensitive patient inquiries.
Dedicated call center support for chiropractic practices, including appointment scheduling, patient follow-ups, and new patient inquiries, all managed with professionalism and care.
Our HIPAA-compliant team adapts to serve any healthcare specialty with tailored communication protocols and industry-specific expertise.
Heart specialists and cardiac care
Eye care and vision specialists
Bone and joint specialists
Skin care specialists
Urgent care and ER services
We serve all medical specialties
No matter your medical specialty, our trained professionals understand the unique communication needs of healthcare providers and deliver exceptional patient experiences.
Contact UsEvery dental lead followed up in under 1 minute
HIPAA compliant
Excellent at building rapport with patients
75% show rate
Collects pre-payments before appointments
17 touchpoints per lead
Average 30% scheduled rate
Trained by someone who works directly in a clinic
46–48% of leads come in during nights/weekends
Erika
Rayla
Felicia
Healthcare Call Center partners with medical practices across the U.S. to improve patient satisfaction, reduce missed appointments, and grow local visibility.
Our professional, caring approach to patient communication ensures every caller feels valued and receives the attention they deserve.
Automated reminders and follow-ups keep your schedule full and reduce no-shows, maximizing your practice revenue.
Our Google My Business optimization services boost your local search rankings and attract new patients in your area.
"Health Care Call Center has been a game changer for our business! Their team is incredibly responsive, professional, and goes above and beyond to handle our customer interactions smoothly."
"We’ve had an incredible experience working with HCC. Their team is not only highly professional but also extremely efficient in handling customer queries."
"we have had HCC run our FB ads for a couple years with great success. when the ads start to lose traction, they make changes quickly and we are right back on track."
Get answers to common questions about our healthcare call center services and how we can support your practice.
Let’s discuss how we can help your practice handle patient calls more efficiently — with a HIPAA-compliant, reliable, and caring virtual receptionist team.